Biographical Summary - Joseph L. "Joe" Pearce

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Biographical Summary

Joseph L. Pearce – I am an IT generalist, enjoying the world of corporate IT, with a passion for technology and leadership, always looking for opportunities, advancement, and growth, while being open to change. I am goal and performance oriented, always driving for excellence, keeping a vision of the "big picture," while still paying attention to the details

Undergraduate Studies Introduction:

Graduated (Summa cum Laude) Spring 2006
B.S. Computer and Information Sciences
Information Technology Concentration with Security Focus
East Tennessee State University
College of Business and Technology
Department of Computer and Information Sciences

Employment:
Eastman Chemical Company - Information Technology and Corporate Six Sigma -

Senior Systems Analyst in the Global Voice and Communication Architecture group - (April 1st 2016 - Present) - 

  • Project coordination, leadership, and management
  • Security assessment and remediation of VoIP systems\
  • Global voice strategy development and design
  • Enterprise video assessment
  • Global call quality improvements
  • VoIP architecture design, and  infrastructure support
  • Implementation of modern telephony systems
  • Long distance and toll free rationalization
  • Global IP trunk VoIP implementation
  • Core PBX replacement design and implementation
  • Change management and controlsIinfrastructure group dynamics improvement
  • Interpersonal communication improvement
  • Corporate auditing alignment, preperation, and remediation
  • Ccyber security and network security risk assessment

Senior Systems Analyst in the Global Servers, Storage, and Backup group - (September 20th 2014 - April 1st 2016) -

  • Infrastructure integration related to mergers, acquisitions, and joint ventures
  • Cloud services
  • Various Microsoft Windows server systems involving builds, setup, configuration of Windows Servers in a virtual environment
  • Assisting the voice team on telephony server and services improvements
  • ERP hardware assessments in preperation for moving to the latest releases
  • Linux support on various OS platforms and hardware
  • Continued support and knowledge transfers related to previous roles
  • Project management
  • Risk assessment
  • On call support
  • Infrastructure architecture planning, design, coordination, and implementation.

Advanced Systems Analyst in the Global Windows Architecture group - (April 8, 2014 -September 20th 2014) - Global Windows Identity Architecture sub-team -

  • Active Directory
  • Authentication, authorization, and accounting 
  • SSL-VPN
  • Remote Desktop Services
  • Group Policy Management
  • PKI
  • DFS
  • Identity Services and Multi Factor Authentication
  • Time Services
  • Risk Assessment
  • Change Management
  • Joint Venture/Mergers/Acquisition Integration
  • Core Services

        Responsibilities:

  • Corporate Active Directory architecture design, configuration, security, management, and support
  • Active Directory group policy and management
  • Remote Desktop Services architecture design, security, configuration, and management including remote apps, session broker load balancing, and remote desktop gateways
  • SSL-VPN remote access on multiple highly available servers in multiple domains
  • DCS security solutions and patching
  • PKI management and support
  • Aacquisition site application access integration
  • Change management approval
  • Cybersecurity risk assessment

Advanced Systems Analyst in the IT Infrastructure Services group – (December 19, 2011 – April 8, 2014) –

  • Infrastructure Services Security Implementation
  • Risk Management
  • Acquisition Integration
  • Remote Desktop Services
  • Active Directory Management
  • Group Policy Management
  • SSL-VPN
  • Infrastructure Services Review Processes
  • Configuration Management
  • Windows Patch Management
  • Time Services
  • Change Management
  • Identity Services

Systems Analyst II (Systems Analyst, Journey Systems Analyst) in the Global Network and Communications Architecture group (formally Global Telecommunication Services) (January 2007 – December 19 2012)  – Group team lead for Infrastructure Security, Control, Analytics and Remote Access Team –

  • Network Infrastructure Monitoring and Control
  • DNS/DHCP/IPAM/WINS
  • Performance Analytics
  • Network Load Balancing (Server Load Balancing and Global Server Load Balancing)
  • Remote and Global Access Solutions (IPSEC, SSLVPN, Remote Mobile Technologies)
  • Intrusion Detection and Prevention
  • Network Firewalls
  • Threat Management Gateways and Proxies
  • Content Management
  • Project Management and Implementation
  • Server and Network Review Processes
  • Risk Assessment and Analysis
  • Incident Response
  • Vendor Relationship Management
  • Organizational Behavior and Interpersonal Communication Tactics and Strategies

        Eastman Corporate Home Page: http://www.eastman.com

East Tennessee State University (Fall 2005 – Spring 2006) - Teaching Assistant
Computer and Information Sciences Dr. M.G. Bailey (Visual Programming and Advanced Visual Programming)

East Tennessee State University (2004-2005) – APS Capstone Assistant
(Cloudland High School: Larry Heaton – Technology Coordinator) Computer and Information Sciences (Dr. Terry Countermine)

Northeast State Community College (2002-2004) - Computer Engineering and
Computer and Information Sciences Lab Technician (Asst. Prof. Dan H. Perry)

HyTyme Express Computer Center (2000 -2002) - Personal Computer and
Networking Technician (Charles Emerson – Owner)

Education:
Undergraduate Studies: Major- Computer and Information Sciences
Undergraduate GPA: 3.86 East Tennessee State University Graduate
Graduate Studies: Computer and Information Sciences
Information Technology beginning Fall 2006 (9 credit hours completed)

I plan on doing a master’s thesis on smart card security or may choose one of the capstone tracks when time allows. I have now completed 9 credit hours of my graduate work. I am currently on academic hiatus due to my employment at Eastman Chemical Company. I plan to return at some point in the future when I get an opportunity.

Degrees:

  • B.S. Computer and Information Sciences – Information Technology Concentration (Summa Cum Laude) – East Tennessee State University
  • A.A.S. General Technology (Magna Cum Laude) - Northeast State Community College, Tennessee
  • A.A.S. Computer and Information Sciences with P.C. Specialist and Networking Tech. concentrations (Magna Cum Laude) - Northeast State Community College, Tennessee

Technical Certificates:

  • Local/Wide Area Networking (Northeast State Community College, Tennessee)
  • Personal Computer Networking Specialist (Northeast State Community College, Tennessee)

Awards and Honors:

  • National Deans List 2002-2005
  • National Chancellor’s List 2006
  • United States Achievement Academy All American Scholar
  • Fall 2004 East Tennessee State University Dean's List
  • Spring 2005 East Tennessee State University Dean's List
  • Northeast State Community College Honors Program
  • Northeast State Community College: Outstanding Student in Computer and Information Sciences - P.C. Specialist -http://www.northeaststate.edu/Campus-Life/Institutional-Honors/Program-A...
  • Northeast State Community College Presidents List 2002-2004
  • Northeast State Community College Vice-President's List 2001-2002
  • Who's Who Among Students in American Junior Colleges

Honor Society Memberships, Invitations, or Nominations:

  • Phi Theta Kappa National Honor Society
  • Phi Kappa Phi National Honor Society
  • Upsilon Pi Epsilon Computer Science Honor Society
  • ETSU UPE Chapter Home Page: http://csciwww.etsu.edu/upe/default.asp
  • The National Scholars Honor Society
  • Invited to join Alpha Sigma Lambda, Golden Key National Honor Society, the Gamma Beta Phi Society
  • Fall 2005 Nomination as Collegiate Scholar in the 2006 International Scholar Laureate Program Delegation on Technology in China

Professional/Student Memberships:

  • Association for Computing Machinery (Former president and founding member of the Northeast State Community College chapter)
  • National ACM Homepage: http://www.acm.org/
  • Astronomical League (Former Member)
  • Infragard (Member) - Infragard Home page: http://www.infragard.net
  • Defense Security Information Exchange - DSIE Homepage: http://www.dsie.org

Clubs and Organizations (Past and Present):

Scholarships and Research Projects:

  • East Tennessee State University James H. Quillen Scholarship (Quillen Scholar):
  • https://www.etsu.edu/gradstud/quillen.php
  • East Tennessee State University North American Rayon Corporation Scholarship
  • East Tennessee State University Academic Performance Scholarship
  • East Tennessee State University Nebraska Book Company Scholarship
  • East Tennessee State University Non-Traditional Student Scholarship
  • East Tennessee State University Buford J. and Mary Jane Goldstein Scholarship
  • Northeast State Community College Academic Work Scholarship
  • Northeast State Technical Community College Foundation Honors Scholarship

Community Service and Volunteer Projects:

  • Northeast Tennessee Mustang Club/ American Patriots Pastime Inc. Toys for Tots Drive in Partnership with Dollar General 2014
  • Abby Turbyfill Benefit Car Show - Muscle Car Ministries November 8th 2014
  • Dashiell Lodge # 238 Elizabethton, Tennessee Shrine Club Shrine Paper Sale Volunteer
  • Northeast State Community College Carter County Technology Improvement Program
  • (Technology Book Donations and Technology Improvements)
  • - Cloudland Elementary School (2004)
  • Cloudland High School Projects (Technology Book Donations and Technology Improvements) (2005 – 2006)
  • Elizabethton Carter County Public Library Book Donations (2004 – 2008)
  • East Tennessee State University Association for Computing Machinery Computer
  • Science Department Student Help Desk

Research:

  • Various Information Technology Subjects
  • Local History (Hampton, TN, Horseshoe Bend of the Watauga River, Laurel Fork Railway, Pittsburg Lumber Company, Allentown, TN)
  • Smart Cards (Security, Ethics research)
  • Outsourcing (Corporate IT course)
  • Genealogy (My family including the Pearce, Carden, Johnson, and Blevins surnames): http://www.joepearce.net/gen/

Interests:

  • Mustang Car Clubs and Supported Charities
  • Technology
  • Free Masonry
  • Hiking
  • Fishing
  • Camping
  • Forestry
  • Automotive Detailing
  • Car Audio
  • Home Theater
  • Gardening
  • Astronomy
  • Information Security
  • Computer Forensics

Permits and Licenses:

Career Development and Professional Training:

  • Eastman University – EMNU: Dealing with the Highly Skilled Salesperson (June 2007)
  • Bailey Computing Technologies Customized Windows Vista Training for ECC Developers
  • - Microsoft 5119 Supporting the Windows Vista Operating System (July 2007)
  • - Microsoft 5115 Installing and Configuring the Windows Vista Operating System (July 2007)
  • - Microsoft Server 2008 Network Infrastructures - NAP/NPS Included (August 2008) Course number provided at later date
  • BCTI Customized Training
  • - Microsoft 2274B Managing a Microsoft Windows Server 2003 Environment (March 2008)
  • - Microsoft Windows Server 2008 Technical Training (November 2008)
  • - CompTIA Network + (June 2008)
  • Men and Mice - 5-day Introduction: Advanced DNS and BIND Topics Hands-on class(2009): https://www.menandmice.com/support-training/training/dns-security-dnssec/
  • Blue Ridge Conference On Leadership, Black Mountain, North Carolina - October 2009 - http://www.blueridgeleadership.com/
  • Pink Elephant – Introduction to the ITSM Operations Process Model
  • Radware Alteon (2010) - Alteon Level 1 and Level 2: https://fs2.formsite.com/radsupport/form43/secure_index.html
  • ESI International Project Management Class
  • - Managing IT Projects: http://www.esi-intl.com/register/Course.asp?CourseCode=ITP-DBR&Startdate...
  • Microsoft Powershell - Onsite training 2013
  • Eastman University - Social Styles 2013- identified as a Driver/Driver http://www.tracomcorp.com/social-style-training/model/
  • Microsoft 2013 Course 50402B - Implementing Forefront Unified Access Gateway 2010: https://www.microsoft.com/en-us/learning/course.aspx?cid=50402
  • Microsoft (September 2016) 20334 Core Solutions of Microsoft Skype for Business 2015
  • Microsoft (November 2016) 20337 Enterprise Voice and Online Services with Microsoft Lync Server 2013
  • Other Vendor specific training and knowledge transfers received but not listed for privacy and security reasons

Conferences and Events:

Manufacturing and Office Sites Visited (EMEA countries, US states) - Integration Related - United States:
  • Kingsport, Tennessee
  • Maryville/St. Louis, Missouri
  • Sauget, Illinois
  • Indian Orchard/Springfiled, Massachusetts
  • Allentown, Pennsylvania
  • Pace, Florida
  • St. Gabriel, Louisiana
  • Miami, FL

EMEA:

  • Oulu, Finland
  • Middelburg, Netherlands
  • Ghent, Belgium
  • Leuna, Germany
  • Zaventem, Belgium

Personality Profile:

https://www.16personalities.com/profiles/57a7a8dc70de2

Last Update: Wednesday August 15th, 2017 at 4:53 PM