Biography

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Biography

Joseph L. Pearce – I am an IT generalist, enjoying the world of corporate IT, with a passion for technology and leadership, always looking for opportunities, advancement, and growth, while being open to change. I am goal and performance oriented, always driving for excellence, keeping a vision of the "big picture," while still paying attention to the details. Allow me to present a summary biography. 

Undergraduate Studies Introduction:

Graduated (Summa cum Laude) Spring 2006
B.S. Computer and Information Sciences
Information Technology Concentration with Security Focus
East Tennessee State University
College of Business and Technology
Department of Computer and Information Sciences

Employment:
Eastman Chemical Company - IT Digital Business Services-

Senior Systems Analyst Windows Identity Architecture in the Global End User Service Group  (Department Change to Global Enterprise Systems and Architecture) - (March 1st 2019  - Present ) -

  • Corporate compliance improvements
  • Security improvements Exchange Online , Microsoft Office 365, and Microsoft Office systems
  • Improved centralized monitoring, logging, and reporting capabilities
  • On premises Microsoft Exchange server footprint reduction
  • On premises Microsoft Exchange architecture redesign
  • Drive improvements for Office installation version aligment and patching
  • Continued push to cloud based services
  • Cyber security risk assessment
  • Interpersonal communication and emotional intelligence improvement
  • Active Directory and Azure AD
  • Conditional Access
  • Multi Factor Authentication Privileged Access Management
  • Group Policy Management and Optimization
  • Identity Services
  • Global Time Services
  • Public Key Infrastructure
  • Distributed File System
  • Change Management
  • Core Services 

Senior Systems Analyst in the Global Collaboration and Portal Architecture group (Department Change to Enterprise Collaboration and Application Services) - (November 29th 2017 - March 1st 2018 ) -

  • Security assessment and remediation of email, Microsoft Office 365, and Microsoft Office systems
  • Continuation of cloud strategy by tactical improvements of architecture design and continued migrations
  • Improved centralized monitoring, logging, and reporting capabilities
  • Continuation of Global email and Office 365 corporate strategy
  • On premises Microsoft Exchange server footprint reduction
  • Deprecation of obsolete and low usage systems and processes
  • Project coordination, leadership, and management
  • Drive improvements for Office installation version aligment and patching
  • Cyber security risk assessment via multiple security focused working groups
  • Interpersonal communication and emotional intelligence improvements
  • Continued hand off of previous administrator's roles and duties

Senior Systems Analyst in the Global Voice and Communication Architecture group - (April 1st 2016 - November 28th 2017) - 

  • Project coordination, leadership, and management
  • Security assessment and remediation of VoIP systems
  • Global voice strategy development and design
  • Enterprise video assessment
  • Global call quality improvements
  • VoIP architecture design, and  infrastructure support
  • Implementation of modern telephony systems
  • Long distance and toll free rationalization
  • Global IP trunk VoIP implementation
  • Core PBX replacement design and implementation
  • Change management and controls
  • Infrastructure group dynamics improvement
  • Interpersonal communication improvement
  • Corporate auditing alignment, preperation, and remediation
  • Cyber security and network security risk assessment

Senior Systems Analyst in the Global Servers, Storage, and Backup group - (September 20th 2014 - April 1st 2016) -

  • Infrastructure integration related to mergers, acquisitions, and joint ventures
  • Cloud services
  • Various Microsoft Windows server systems involving builds, setup, configuration of Windows Servers in a virtual environment
  • Assisting the voice team on telephony server and services improvements
  • ERP hardware assessments in preperation for moving to the latest releases
  • Linux support on various OS platforms and hardware
  • Continued support and knowledge transfers related to previous roles
  • Project management
  • Risk assessment
  • On call support
  • Infrastructure architecture planning, design, coordination, and implementation.

Advanced Systems Analyst in the Global Windows Architecture group - (April 8, 2014 -September 20th 2014) - Global Windows Identity Architecture sub-team -

  • Active Directory
  • Authentication, authorization, and accounting 
  • SSL-VPN
  • Remote Desktop Services
  • Group Policy Management
  • PKI
  • DFS
  • Identity Services and Multi Factor Authentication
  • Time Services
  • Risk Assessment
  • Change Management
  • Joint Venture/Mergers/Acquisition Integration
  • Core Services

        Responsibilities:

  • Corporate Active Directory architecture design, configuration, security, management, and support
  • Active Directory group policy and management
  • Remote Desktop Services architecture design, security, configuration, and management including remote apps, session broker load balancing, and remote desktop gateways
  • SSL-VPN remote access on multiple highly available servers in multiple domains
  • DCS security solutions and patching
  • PKI management and support
  • Aacquisition site application access integration
  • Change management approval
  • Cybersecurity risk assessment

Advanced Systems Analyst in the IT Infrastructure Services group – (December 19, 2011 – April 8, 2014) –

  • Infrastructure Services Security Implementation
  • Risk Management
  • Acquisition Integration
  • Remote Desktop Services
  • Active Directory Management
  • Group Policy Management
  • SSL-VPN
  • Infrastructure Services Review Processes
  • Configuration Management
  • Windows Patch Management
  • Time Services
  • Change Management
  • Identity Services

Systems Analyst II (Systems Analyst, Journey Systems Analyst) in the Global Network and Communications Architecture group (formally Global Telecommunication Services) (Department Global IT Operations and Services (January 2007 – December 19 2011)  – Group team lead for Infrastructure Security, Control, Analytics and Remote Access Team –

  • Network Infrastructure Monitoring and Control
  • DNS/DHCP/IPAM/WINS
  • Performance Analytics
  • Network Load Balancing (Server Load Balancing and Global Server Load Balancing)
  • Remote and Global Access Solutions (IPSEC, SSLVPN, Remote Mobile Technologies)
  • Intrusion Detection and Prevention
  • Network Firewalls
  • Threat Management Gateways and Proxies
  • Content Management
  • Project Management and Implementation
  • Server and Network Review Processes
  • Risk Assessment and Analysis
  • Incident Response
  • Vendor Relationship Management
  • Organizational Behavior and Interpersonal Communication Tactics and Strategies

        Eastman Corporate Home Page: http://www.eastman.com

East Tennessee State University (Fall 2005 – Spring 2006) - Teaching Assistant
Computer and Information Sciences Dr. M.G. Bailey (Visual Programming and Advanced Visual Programming)

Duties - Teachers aid to Dr. Gene Bailey for Visual Programming and Advanced Visual Programming.

  • grading
  • proctoring exams,
  • enforcing standards
  • helping students

East Tennessee State University (2004-2005) – APS Capstone Assistant
(Cloudland High School: Larry Heaton – Technology Coordinator) Computer and Information Sciences (Dr. Terry Countermine)

Duties - Worked at Cloudland High School.  Helped the technology coordinator Larry Heaton manage all systems on campus under the direction of Dr. Countermine. The domain had over 200 nodes on various hardware platforms.

  • Firewall configuration,
  • Microsoft Active Directory configuration
  • Microsoft DHCP/DNS
  • Centralized configuration and maintanence of Deep Freeze, Fedora Linux server and various technolgies
  • various desktop technologies including Windows 9X, Windows ME, Windows 2000 and Windows XP

Northeast State Community College (2002-2004) - Computer Engineering and
Computer and Information Sciences Lab Technician (Asst. Prof. Dan H. Perry)

Duties:

  • Architected, implemented, maintained, and supported information technolgy solutions in two lab classrooms including UNIX/Linux server and desktop solutions with Sun Solaris 8, Sun Solaris 9, Redhat Linux 8, and Redhat Linux 9.
  • Responsible for open source technologies such as Apache, Samba, and the Drupal content mangement system
  • Other responsibiltes included desktop imaging using Symantec Ghost, switch configuration on Allied Telesyn hardware, network cable termination, and assisting students in labs.

HyTyme Express Computer Center (2000 -2002) - Personal Computer and
Networking Technician (Charles Emerson – Owner)

Duties:

  • Personal computer services such as virus and malware removal, patching, hardware and software upgrades, troubleshooting, configuration, and installation
  • Networking services such as switch, router, and firewall installation, network drops, network design, and remote access.
  • Sales for various products and services including personal computer and networking technologies. Contracted for various local companies and businesses such as Summers and Taylor and Norris, Bush, and Byrd.

Education:
Undergraduate Studies: Major- Computer and Information Sciences
Undergraduate GPA: 3.86 East Tennessee State University Graduate
Graduate Studies: Computer and Information Sciences
Information Technology beginning Fall 2006 (9 credit hours completed)

I plan on doing a master’s thesis on smart card security or may choose one of the capstone tracks when time allows. I have now completed 9 credit hours of my graduate work. I am currently on academic hiatus due to my employment at Eastman Chemical Company. I plan to return at some point in the future when I get an opportunity.

Degrees:

  • B.S. Computer and Information Sciences – Information Technology Concentration - Security Focus(Summa Cum Laude) – East Tennessee State University
  • A.A.S. General Technology (Magna Cum Laude) - Northeast State Community College, Tennessee
  • A.A.S. Computer and Information Sciences with P.C. Specialist and Networking Tech. concentrations (Magna Cum Laude) - Northeast State Community College, Tennessee

Technical Certificates:

  • Local/Wide Area Networking (Magna Cum Laude) - Northeast State Community College, Tennessee
  • Personal Computer Networking Specialist (Magna Cum Laude) -  Northeast State Community College, Tennessee

Awards and Honors:

  • National Deans List 2002-2005
  • National Chancellor’s List 2006
  • United States Achievement Academy All American Scholar
  • Fall 2004 East Tennessee State University Dean's List
  • Spring 2005 East Tennessee State University Dean's List
  • Northeast State Community College Honors Program
  • Northeast State Community College: Outstanding Student in Computer and Information Sciences - P.C. Specialist -http://www.northeaststate.edu/Campus-Life/Institutional-Honors/Program-A...
  • Northeast State Community College Presidents List 2002-2004
  • Northeast State Community College Vice-President's List 2001-2002
  • Who's Who Among Students in American Junior Colleges

Honor Society Memberships, Invitations, or Nominations:

  • Phi Theta Kappa National Honor Society
  • Phi Kappa Phi National Honor Society
  • Upsilon Pi Epsilon Computer Science Honor Society
  • ETSU UPE Chapter Home Page: http://csciwww.etsu.edu/upe/default.asp
  • The National Scholars Honor Society
  • Invited to join Alpha Sigma Lambda, Golden Key National Honor Society, the Gamma Beta Phi Society
  • Fall 2005 Nomination as Collegiate Scholar in the 2006 International Scholar Laureate Program Delegation on Technology in China

Professional/Student Memberships:

  • Association for Computing Machinery (Former president and founding member of the Northeast State Community College chapter)
  • National ACM Homepage: http://www.acm.org/
  • Astronomical League (Former Member)
  • Infragard (Member) - Infragard Home page: http://www.infragard.net
  • Defense Security Information Exchange member (Former Member) - DSIE Homepage: http://www.dsie.org
  • National Defense Information Sharing and Analysis Center - Member - NDISAC Homepage: https://ndisac.org/ 

Clubs and Organizations (Past and Present):

Scholarships and Research Projects:

  • East Tennessee State University James H. Quillen Scholarship (Quillen Scholar): 
  • East Tennessee State University North American Rayon Corporation Scholarship
  • East Tennessee State University Academic Performance Scholarship
  • East Tennessee State University Nebraska Book Company Scholarship
  • East Tennessee State University Non-Traditional Student Scholarship
  • East Tennessee State University Buford J. and Mary Jane Goldstein Scholarship
  • Northeast State Community College Academic Work Scholarship
  • Northeast State Technical Community College Foundation Honors Scholarship

Community Service and Volunteer Projects:

  • Northeast Tennessee Mustang Club/ American Patriots Pastime Inc. Toys for Tots Drive in Partnership with Dollar General 2014
  • First Tennessee Regional Group Mustang Club Freddy's Cruise In and Car Show - Supporting Multiple Charities
  • Abby Turbyfill Benefit Car Show - Muscle Car Ministries November 8th 2014
  • Dashiell Lodge # 238 Elizabethton, Tennessee Shrine Club Shrine Paper Sale Volunteer
  • Northeast State Community College Carter County Technology Improvement Program
    • (Technology Book Donations and Technology Improvements) - Cloudland Elementary School (2004)
    • Cloudland High School Projects (Technology Book Donations and Technology Improvements) (2005 – 2006)
  • Elizabethton Carter County Public Library Book Donations (2004 – 2008)
  • East Tennessee State University Association for Computing Machinery Computer Science Department Student Help Desk

Research:

  • Various Information Technology Subjects
  • Local History (Hampton, TN, Horseshoe Bend of the Watauga River, Laurel Fork Railway, Pittsburg Lumber Company, Allentown, TN)
  • Information Security
  • Smart Cards (Security, Ethics research)
  • Outsourcing (Corporate IT course)
  • Genealogy (My family including the Pearce, Carden, Johnson, and Blevins surnames): 

Interests:

  • Mustang Car Clubs and Supported Charities
  • Technology
  • Free Masonry
  • Hiking
  • Fishing
  • Camping
  • Forestry
  • Automotive Detailing
  • Car Audio
  • Home Theater
  • Gardening
  • Astronomy
  • Information Security
  • Computer Forensics

Permits and Licenses:

Career Development and Professional Training:

Other Vendor specific training and knowledge transfers received but not listed for privacy and security reasons.

Conferences and Events:

Manufacturing and Office Sites Visited (EMEA countries, US states) - Integration Related

United States:

  • Kingsport, Tennessee
  • Maryville/St. Louis, Missouri
  • Sauget, Illinois
  • Indian Orchard/Springfiled, Massachusetts
  • Allentown, Pennsylvania
  • Pace, Florida
  • St. Gabriel, Louisiana
  • Miami, FL

EMEA:

  • Oulu, Finland
  • Middelburg, Netherlands
  • Ghent, Belgium
  • Leuna, Germany
  • Zaventem, Belgium

Personality Profile:

https://www.16personalities.com/profiles/57a7a8dc70de2

Last Update: Wednesday April 12th, 2019 at 10:00 PM